Wednesday, July 14, 2010

The Truth Behind Door-to-Door Vacuum Sales


No Soliciting.
This sign was invented just for the door to door salesman. Once they get their way into your door, they often try and sell you something of questionable quality you never knew you needed. In the case of Kirby however, the pretty much  unquestionable leader in vacuum cleaner technology only sells through door-to-door in-home demonstrations. The company does not allow anyone else to sell their vacuums, which usually cost over 1,000 US dollars. These top of the line vacuums out-perform their competition in almost every category... except maybe price and sales tactics. 

Unfortunately these salesmen use a variety of unscrupulous tactics to push their Kirby vacuums. One thing they do is promise financing with only a dollar down. What the customer does not realize is that they are actually entering into a potentially credit-damaging loan agreement. I have friends that have been ripped off by the Kirby company while trying to work for them. The managers use similar tactics to lure in salesmen that they do to sell vacuums. They promise work at high monthly wages for those without experience, when the job actually turns out to be commission only door-to-door selling. Usually the only employees who will stay on these jobs are ex-felons.

It is funny that the Kirby company chooses to sell this way when their vacuums are actually some of the most reliable out there. After working in a Denver vacuum repair company, I almost never saw a customer needing a Denver Kirby vacuum repair. And when they did come in, usually the job was simple and the vacuum was back to new working order. Of course at that price you would expect them to last a long time. Many Americans buy vacuums for less than $100, but these cheap plastic things often fall apart within a few years. This may be good for college students moving around the dorms, but most consumers cannot afford a new Vacuum motor, or to be sending their vacuum off to a Denver Kirby repair company. When the price to repair the appliance is more than the appliance itself, you know you have a lemon.

There are many stories about these and other door-to-door salesmen who make verbal contracts, but have something else written in the final ink. Because these salesmen know that they will probably not be working long, and that they will not get paid if they don't make a sale, they will do pretty much anything to stay longer and try and convince you. The best advice: do not let any salesman into your home, and call the police if they refuse to leave.


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